Hi, have you eaten yet? 

It means ‘How are you?’ in my culture.

I’m a UX and UI designer from Sydney, Australia with a bicultural background. I believe that diversity is essential for creating meaningful and inclusive digital experiences.

my best works

Cash & Transactional Banking Journey

As a UX Designer, I led change in optimising the design system to demonstrate significant improvements in the Cash & Transactional Banking (C&TB) pages. Read more

Design System Uplift

As a UX Designer, I teamed up with talented designers and content experts to enhance customer experience using our ‘FRESH’ design system. Read more

RRB Security Hub

As a UX Designer, I led the redesign of RRB’s Security page using TOUCH UI patterns to create a customer-centered design and improve site navigation. Read more

Service NSW for Business

Under construction

As a Product Designer, I teamed up with 2 Product Designers, Content Designer, Product Manager, and Engineers to optimise the voucher redeeming experience within the mobile app for business owners in NSW.

Discord Custom Font Feature

Under construction

For my passion project, I was a UX Designer who teamed up with 2 UX designers from the US to add a custom font as an Accessibility Feature for users with astigmatism. Super fun!

  • Lovely words from my colleagues:

    I can confidently say she is an exceptional UX Designer, colleague, and mentor. She has an incredible personality, is smart and strategic, and always goes the extra mile to support those around her. Beyond her technical skills, Cindy is a fantastic person to work with—always bringing positivity, collaboration, and a user-first mindset to every project.

    Jonathan, Research Coordinator at Westpac

  • “Cindy has been a delight to work with, collaborating where the projects cross over to ensure the best experiences are being achieved. This has meant that to keep us all on the same page, nearly every decision must have a level of collaboration I've never experienced. Cindy has created patterns for our bank account pages that we can roll out across the LOB, which means customers can easily compare products and have the most salient information at the ready. I've felt supported and valued by both my colleagues and their positive 'can do' attitudes have reduced the demands that often come with large and challenging projects.”

    Yvette, Principal Content Designer, Westpac

  • “Working with Cindy has been an absolute delight from start to finish. She approaches every task with a positive attitude and a genuine eagerness to contribute, no matter the challenge. Cindy consistently takes on assignments with efficiency and delivers high-quality designs with impressive speed, ensuring that project timelines are always met.

    Beyond her technical skills, Cindy is an exceptional collaborator. She serves as a great sounding board, offering thoughtful feedback and creative ideas that often lead to improved outcomes. What truly sets Cindy apart is her ability to ask really good questions—always keeping our customers at the forefront of her mind. This user-focused approach ensures that every design decision is grounded in real user needs.

    Her ability to listen carefully and translate user needs into intuitive, elegant designs is truly impressive. Cindy’s design work consistently hits the mark, blending aesthetics with usability to create seamless user experiences. She’s an invaluable asset to our team, and I’m excited to continue working with her on future projects”

    Anastasia, Digital Optimisation Manager, Westpac

  • “Cindy stepped in to help meet a deadline for Digital to provide assets for inclusion in the upcoming Sprint to Summer campaign, when her colleagues were away unexpectedly. Cindy's can-do attitude, quick action and ability to tap in to get assistance to get the job done was fantastic.”

    Kate, Digital Engagement Lead, Westpac

  • Working with Cindy was a genuine pleasure, and her contributions consistently exceeded expectations. She has a keen eye for detail, and her visual design skills were invaluable to the success of our project. She designed all of the mobile interfaces in Figma and showed clear proficiency with essential tools such as auto-layout and advanced prototyping. Even though our team was distributed across various time zones, she was consistently committed to attending meetings and ensuring smooth collaboration. Her eagerness to learn and her positive, solution-oriented approach to designing made her a pleasure to work with!

    Joseph, UX Designer

  • During our time working together, Cindy's innovative ideas elevated our project, strengthening the overall impact of our work. Her extraordinary design skills showcased through her impressive prototypes, left me in awe. The level of detail and effort she poured into her work consistently went above and beyond expectations.

    I would enthusiastically work with Cindy again. She brings passion, dedication, and a remarkable skill set to everything she does, making her an invaluable contributor to any project or organization.

    Austin, UX Designer

Thank you for your time here, you’re a trooper.